A propos de l'expérience client

Ce que nos clients disent au sujet de leur expérience utlisateur : interface, navigation, design, ergonomie, vitesse de chargement...

UX-ornitolink
  • "Fast and user-friendly"

  • "Professional and serious website.Easy to browse through."

  • "I have not been able to create an account from my iPad, however no problem on PC."

    We take your remark into account: the login icon is at the top right of the header on site. If you are a new user, you can create an account by clicking on No account? Create one here

  • "I haven't tried to place an order yet but the website runs pretty well"

A propos des produits

Ce que les visiteurs disent au sujet de notre gamme de produits : catégories, technicité, choix, photos, descriptifs, fiches techniques...

catalog-ornitolink
  • "Clear descriptions products : specifications, drawings, connections, etc."

  • "Site pratique pour approvisionner en une seule étape l'ensemble des équipements pour une ligne d'échappement."

  • "I looked for the guarantee and couldn't find it, maybe it is given for each product?"

    Manufacturer's warranty, when offered by the manufacturer of the product is applicable. Refer to paragragh 11 of our Terms of use.

  • "How to get my transportation price ?"

    For smaller products, you can get a transport rate per unit. Given the variety of our products, and the possible delivery destinations, we make every effort to provide a personalized transport quotation within 24 to 48 hours. Refer to paragragh 5 of our Terms of use.

A propos des services

Ce que nos clients disent au sujet de notre qualité de service, accueil, délai de réponse, suivi client, procédures qualité, sécurité de paiement...

services-ornitolink
  • "Detailed quotation received within 24 hours. Our maintenance team really appreciated the quick response time."

  • "Suivi de commande sérieux. Délais respectés."

  • "Thanks, I will keep you in mind for any future project which would benefit from your application."

  • "Ottimo e cordiale servizio clienti !"

  • "We appreciated the quality control before delivery."

  • "Le service technique a pris le temps de m'orienter sur les caractéristiques pour me permettre de sélectionner le produit adapté à mes spécifications. "